A communication skills workshop about listening to people who are worried. To provide staff at all levels with the tools to carry out Level 1 psychological assessment whilst providing support to distressed patients.

Objectives

• A memorable structured approach for getting into and out of a conversation
• How to empower patients / carers who are worried or distressed
• Communication skills that are evidenced based

Intended Audience

This training is suitable for clinical and non-clinical staff at all levels using evidence-based communication skills to provide person-centred support to someone with emotional concerns using the SAGE & THYME structure.

Venue

St Benedict’s Hospice and Centre for Specialist Palliative Care, Ryhope, Sunderland, SR2 0NY

Dates & Times

• Fri 12th Jan 2024 – 09.30-12.30
• Thurs 21st March 2024 – 09.30-12.30
• Wed 10th July 2024 – 13.30-16.30
• Fri 6th Sept 2024 – 9.30-12.30
• Mon 11th Nov 2024 – 13.30-16.30

Cost

Free however there are penalties for non attendance

How to Book

South Tyneside & Sunderland NHS Foundation Trust Staff Members – Click Here to log onto Oracle/OLM and book your place

External Staff – please download the booking form (PDF format or Word Format) and return to stsft.stbenlecturer@nhs.net

If you would like further information on this course please do not hesitate to contact The Education Department on Tel: 0191 512 8437 or Email: stsft.stbenlecturer@nhs.net