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Communication Skills - How to have realistic conversations about what lies ahead


At the end of the session participants will be able to:

  • Identify and discuss challenges in relation to having realistic conversations
  • Identify and discuss specific challenges which may include:
  • Initiating and undertaking an advance care planning conversation
  • Initiating and undertaking breaking bad news conversations
  • Initiating and undertaking talking about dying
  • Demonstrate the relevant specific communication skills and behaviours required when undertaking realistic conversation

Intended Audience

Qualified Clinical Staff who have regular patient contact.
Please note: this course can be utilised as supporting evidence for revalidation with the NMC and work in line with the principles and values set out in GMC Good Medical Practice (2013): Domain 3: Communication, partnership and teamwork. 


St Benedict’s Hospice & Centre for Specialist Palliative Care, Ryhope, Sunderland, SR2 0NY

Dates & Times

  • Wednesday 7th February 2024, 09.00-12.00
  • Thursday 25th April 2024, 09.00-12.00
  • Wednesday 2nd October 2024, 13.00-17.00
  • Friday 22nd November 2024, 09.00-12.00



£125.00 per person or free to South Tyneside and Sunderland NHS Foundation Trust staff members and can be booked through OLM/Oracle.

How to Book

South Tyneside & Sunderland NHS Foundation Trust Staff Members – Click Here to log onto Oracle/OLM and book your place

External Staff – please download the booking form (PDF format or Word Format) and return to

If you would like further information on this course please do not hesitate to contact The Education Department on Tel: 0191 512 8437 or Email: