Enhanced Communication Skills Training (2 days)


At the end of the session participants will be able to:

  • Identify & discuss challenges in communicating with patients, families and carers
  • Demonstrate the relevant specific communication skills and behaviours required for effective communication
  • Demonstrate an understanding and the application of a model for communication

Intended Audience

Qualified Clinical Staff who have regular patient contact. 

Please note: There is an expectation that all staff will actively participate and engage within the sessions to enhance personal development. This is a two day course and delegates are expected to attend both days. This course can be utilised as supporting evidence for revalidation with the NMC.

Dates & Times



27 & 28 February 2019

9.00-16.30 (both days)

23 & 24 May 2019

9.00-16.30 (both days)

12 & 13 September 2019

9.00-16.30 (both days)

3 & 4 October 2019

9.00-16.30 (both days)

4 & 5 December 2019

9.00-16.30 (both days)

20 & 21 February 2020

9.00-16.30 (both days)


St Benedict's Hospice & Centre for Specialist Palliative Care, Ryhope, Sunderland, SR2 0NY


£400.00 per person or free to South Tyneside NHS Foundation Trust staff members and can be booked through OLM/Oracle. 

How to Book

South Tyneside NHS Foundation Trust Staff Members - Click Here to log onto Oracle/OLM and book your place 

External Staff - please download the booking form (PDF format or Word Format) and return to StBen.EducationBookings2@stft.nhs.uk

If you would like further information on this course please do not hesitate to contact Sophie Northway, Education Coordinator on Tel: 0191 512 8437 or Email: sophie.northway@stft.nhs.uk